The last line of Editor Mark Lorando's first column on how The Times-Picayune works was this: "The floor is yours."
His readers took it.
Here's a sample of the detailed, thoughtful comments readers made: This headline, published today: "Battles over abortion heat up as House Republicans pass ban" reads as if the House Republicans passed a ban on abortion, when the article's content instructs that the House Republicans banned federal funding for abortion. The word "ban" in the headline would seem to refer to the word abortion, but, after reading the article, that is not the case.
Perhaps I would find this less disturbing were this in print, given the finite size of a newspaper, but, this was online, and it appears geared only to draw clicks to the article. And, this was a T-P reporter, not Reuters, the WaPo, the NYT, or the AP.
That first column on Jan. 25, 2017, drew 277 comments, some of them from staffers who jumped in to join Lorando's conversation with readers. In the wake of the 2016 presidential election, it was clear that New Orleanians held their hometown newspaper accountable regardless of platform.
"It created the need for a different level of transparency about our journalism," said Lorando, vice-president of content for NOLA Media Group, the Advance Local property that operates The Times-Picayune and NOLA.com. "It felt like the only way to combat a lot of the rancor we were experiencing was to talk it through. I think local news organizations have not been particularly good at this historically."MORE
By Jennifer Nelson, Donald W. Reynolds Journalism Institute
The proliferation of new storytelling technologies can overwhelm journalists as they wonder which tools are worth the investment of time and money. Even the time to investigate can be a drain on budgets and staffing.
A team at the Donald W. Reynolds Journalism Institute's Futures Lab is stepping in to help with its new video series "Innovation in Focus," which launched Jan. 15. The series is designed to teach, by example, how to tell a story using various emerging technologies. It also highlights challenges and opportunities, tips and tricks, and equipment costs.MORE
A client recently asked me to put together a presentation for his newspapers on nitty-gritty details that can make or break a design.
I came up with just a bit more than a couple dozen. But thinking about them more, I've now narrowed them down to a Top 10.
My thinking is that any one of these can make your design better, but leave one out and your design suffers.MORE
- Community: Stories that illuminate the lasting changes Cox is making for the people that live and work in Cox's communities.
- Entertainment: Stories that connect people to the hottest shows, movies, sports, places and names in today's culture.
- Technology: Stories that inform and connect people to enable moments that matter.
Let's face it: If you have a "new kid" doing design on your staff ... well, you'll have some design mistakes in your paper from time to time.
It takes a while – perhaps months – for the design rookie to learn what works and what doesn't. And during that time, he'll do some things that may make you cringe. It's OK – as long as you work with him to make sure he doesn't repeat them.
Here are "Top 10" mistakes you can watch for – and correct:MORE
How do you tell if your "designer" really is a designer? Here are some of the things I'd look for.MORE
Readers want a newspaper that looks right ... and feels right. They want the look and feel of their paper to reflect their community.
But what they want most of all is for their newspaper to work right for them.MORE
As Republicans head to the polls today for the nationally watched runoff election between U.S. Senate candidates Luther Strange and Roy Moore, PolitiFact has focused its Pulitzer Prize-winning fact-checking forces on Alabama.
But its mission isn't only about sorting out who's telling the truth and who isn't in the primary contest to replace Jeff Sessions, now U.S. attorney general. PolitiFact is researching what people think about the organization itself and other news media outlets in some of the politically reddest places in the country: Mobile, Ala.; Tulsa, Okla.; and Charleston, W.Va. The goal is to improve credibility all around.MORE
During the past few years, I've used quotes about newspapers to lead off my weekly blog updates. Those of you who follow the blog will recognize some of these. Those of you who don't ... well, here's what some people say about who we are and what we do!MORE
I suggested then that those critiques be done every quarter ... at least every six months.
In that column, I offered a laundry list of those elements that need to be reviewed during the critiques. This column focuses on how to conduct the critiques. How do they work? Who's in charge? MORE
In a video, Matthew Borowick shares his advice, methods and passion for drone storytelling.More
Special sections let us give readers content that differs from the normal flow of news, features, sports, ads and other content in the newspaper.
But there are some key elements to remember when dealing with special sections. Following are 10 points that are important:More
"How much is my home worth?"
"How many homes have sold in my ZIP code?"
"Can I afford the home I'm driving past?"
"Who is the best Realtor for me?"
We'll ask voice-activated devices more frequently these questions and eventually, we may also get these answers in real-time as we drive in our connected cars. More than two decades ago, Craigslist disrupted the news industry's classified advertisements with its online listing service and now another innovation is here and growing with voice devices. Can voice-activated devices and real estate information create a new market and spur some recovery for news companies?
In a two-part series, read about how voice devices are creating another market for journalism content, specifically real estate, followed by an accompanying piece on tips that news companies need to know when they are considering creating content for voice devices.More