SCNI, Times-Journal announce joint customer service center

Two Georgia newspaper groups working together to gain efficiencies in operations have announced another joint project.

Times-Journal Inc. in Marietta and Southern Community Newspapers Inc. in Lawrenceville will consolidate the two companies' customer service call centers May 1.

Dave Gossett, circulation director for TJI, said the center will employ seven and handle an estimated 150 to 200 customer calls a day, such as starts, stops, service issues and general inquiries. The center will operate from the offices of the News-Tribune in Rome.

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