Engagement using text messages, and corrections via social media

PART 1: Groundsource

A new platform called Groundsource seeks to help newsrooms interact with their communities outside the confines of smartphones and social media, instead relying on more basic text messaging. Founder Andrew Haeg says the system makes engagement more natural and, therefore, more open. 

PART 2: Social media corrections

With consumers getting news via multiple platforms including social media, correcting the record when a mistake gets out has become more complex. We explore some ways to address the problem. 

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