Reader's Corner

Employees open only 60% of the emails they get: Study


Inbox clutter is on the rise – so much so that professionals are opening fewer emails than they once did, according to State of Email, a report by Hiver.

Employees opened only 60 percent of the emails they received in 2018 compared to 75 percent the year before. And they replied to only one in 10 messages.

Yet work email volume rose by 13 percent, with employees now getting almost 180 emails per day. They spend 33 percent of their time reading and writing emails.

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